Support
Need help with Bloomlet? Start with the common questions below or contact support.
Contact Support
Email: support@bloomlet.dev
When contacting support, include:
- Your app version (Settings -> About -> Version)
- Your device model and iOS version
- A short description of the issue and steps to reproduce
FAQ
How do I restore purchases?
Open the paywall screen and tap Restore Purchases.
How do I delete my account and data?
In the app, go to Settings -> Account -> Delete Account & Data.
Why is Family Sync unavailable?
Family Sync requires iCloud to be enabled and available on your device. Check iCloud status in the app's sync screens.
Do you provide medical advice?
No. Bloomlet is a tracking and educational app and is not a medical device. Always consult your clinician for medical decisions.
Response Time
Typical support response time is within 2 business days.