Troubleshooting

Verify that both devices are signed into the same Apple ID and that iCloud is enabled. Check your internet connection on both devices. Go to Settings → Family Sharing and tap Refresh. If the issue persists, try signing out and back in. Also check that iCloud storage is not full in iOS Settings.

Live Activities must be enabled in iOS settings. Go to iOS Settings → Bloomlet → Live Activities and make sure the toggle is on. Also ensure you're running iOS 16.1 or later. If it's still not appearing, restart your device and start a new timer.

First, make sure you're viewing the correct baby profile (check that you have the correct baby selected in Settings). If you're signed in, try pulling down to refresh the timeline. If you were previously using guest mode and signed into an Apple ID, your local data may not transfer automatically — contact support if you need help recovering it.

Go to iOS Settings → Bloomlet → Notifications and ensure notifications are allowed. Check that your reminder settings in the app are configured (in-app Settings → Reminders). Also verify that Focus mode or Do Not Disturb isn't blocking Bloomlet notifications.

Make sure you're running the latest version of Bloomlet from the App Store. Also ensure your device is updated to a supported iOS version. If crashes continue, try restarting your device. If the problem persists, email support with your device model, iOS version, and a description of when the crash occurs.

Bloomlet's data footprint is typically small. If you've exported data and no longer need local copies, the export files may take space in your Files app. You can also try offloading and reinstalling the app from iOS Settings → General → iPhone Storage → Bloomlet. Your iCloud data will sync back after reinstalling.